No, not Batman. We are referring to Mr. Bruce who made a visit to our friends Jamin and Ashley Mills from The Handmade Home. After purchasing a 40 year old home, the Mills (responsibly) decided to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork inspected. Mr. Bruce, who you can see in the picture, has been in the heating and AC repair and maintenance industry, coincidentally, 40 years. Was it serendipity?
He was absolutely amazing. He’s like a new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills clan take photos of him while he evaluated their home’s heating and air conditioning system. Looks to us like he was having fun.
At Coastal Service Experts, we provide a 100% satisfaction guarantee and were thrilled to hear that Bruce was living up to our promise. The Mills shared that Bruce was “like the calming father figure” and went on to say he is the “kind of man you call on for help and can absolutely trust.”
As we require all of our NATE-certified technicians to do, Bruce was certain to explain everything, and if he wasn’t sure they understood, the Mills said he carefully explained it again.
Just like the Mills, many homeowners have to make choices that affect their heating and air conditioning systems, beyond which system to invest in, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be improved?
On top of giving answers to their questions, the Mills learned the gravity of having thorough maintenance of an older system and, more vital, “the importance of having the right person and company come out and do the maintenance for you.”
While Bruce wasn’t able to provide solutions that were all joy and rainbows, he was sincere and explained that the decisions made when choosing which heating and A/C system to purchase for your home affects your indoor air quality and the health of your children (and their lungs!).
Bruce made us proud when he helped the Mills family with their recent AC safety inspection and tune-up service. If you currently own an older system and are thinking about upgrading, have concerns about your indoor air quality, or want a seasonal tune-up, call Coastal Service Experts today and we’ll get you set up with one of our stellar technicians, just like Bruce!