What's an AC Emergency?

May 13, 2016

Heat has arrived. You have probably already booted up your air conditioning system to make sure everything is running properly. But what do you do if it’s not? It’s uncomfortably warm, your air conditioning system is not cooling, and you want to get in touch someone but it’s late and you aren’t convinced this is considered an AC emergency that that is going to cost more. You might have heard that Coastal Service Experts is available around the clock for emergency air conditioning repair, but what actually counts as a 24 hour AC repair emergency? And how much extra does it cost?

Please know that you can always call Coastal Service Experts, no matter what time, every day of the year. Our customer service agents are available live, 24/7 to help decide if a technician needs to come out right away or if it’s something that can wait until morning.

When trying to decide the severity without an expert, here are a few situations where you should go ahead and give us a call.

Squeeling Sounds

There are many reasons that your AC system might be making weird, screaming noises. One common issue might be that the fan belt became loose. Regular maintenance can help avoid this situation, but sometimes life happens and you need to have an expert come out for an AC repair appointment. Another reason your air conditioner could be making a loud, shrieking noise is that the compressor is operating at a high level of pressure, which can be dangerous. If a sound seems excessive, shut off your air conditioning unit immediately and call Coastal Service Experts for an emergency AC repair appointment.

Unusual Smells

A burning stench coming from your AC system is usually a symptom of an electrical problem or a part has become so overheated that it’s really burning. If your A/C smells like it’s burning, that is certainly an emergency AC repair. Call Coastal Service Experts right away for 24 hour AC repair.

No Air Flow

If your AC system doesn’t seem to be kicking on, or you can’t feel any air blowing, this could be a sign that the cooling system has crashed. The cause could be a poorly calibrated thermostat, an issue with the blower, or your A/C system could have finally met its maker. If the system isn’t generating air flow, or the air that’s blowing is not cool, go ahead and call Coastal Service Experts, especially if there is extreme weather, so we can get someone out to make sure your home is safe and comfortable. Not having a functioning A/C in severe weather definitely constitutes a 24 hour AC repair.

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At Service Experts, our top priority is always the health and safety of our customers and team. We are following all COVID-19 (Coronavirus) public safety guidelines and adjusting our business practices as needed to ensure customer and employee wellbeing. As a precautionary measure, anyone working on behalf of Service Experts – including our technicians – is being asked to stay home for the recommended 14 day quarantine period if they are returning from out-of-country, have been exposed to a presumptive or confirmed case, or are feeling unwell. We are providing our technicians and other field employees with additional health and safety guidance to assist in keeping our customers and employees safe. Please be prepared to answer brief health and safety questions with our representative. We will continue to monitor the situation and will adjust our business practices as required. We recognize that this may be a particularly stressful time and want you to know that, we are committed to serving you and making your experience as easy as possible.