What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your AC system needs repair at your Savannah home and you’re not sure what to expect. It’s daunting enough to let an air conditioner repair technician into your home, but then to not be sure what they’re going to do tends to add a whole other level of concern. No worries! Coastal Service Experts is here to inform you on the basic AC repair process so you can be informed when an expert air conditioning service technician needs to pay you a visit.

AC Repair Starts Simple

When the service tech arrives to your home, the first thing they will most likely do is request to see your thermostat. It might seem silly, but they need to check it to confirm that it’s not just a thermostat settings error. The service tech will confirm the thermostat is set to cool and then lower the temperature to see if that will trigger the air conditioner. A flawed or wrongly connected wire could be the culprit that’s preventing you from having a comfortable home.

If this doesn’t fix the problem, the technician may ask you to see the circuit breaker box. They will probably set the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The technician will then probably ask to see the air conditioning equipment. Like a doctor, the technician will start their trial and error discovery process. There are several variables that could be the reason for an A/C system that isn’t operating properly, and it’s up the technician to check all the possible causes starting from the most typical issues to the least. This process could take anywhere from five minutes to sixty, and sometimes longer.

During the A/C system diagnosis, they will likely check the air filter to confirm it’s not clogged or requires replacing. They will examine the A/C system’s refrigerant levels, make sure the air condenser fan is circulating properly, confirm that the size of your air conditioning system is correct for the size of your house, and check the electronics, safety controls, and wiring.

Have answers, will fix

Once the AC service tech has identified the issue, they should explain all your choices to you. The discussion will usually start with the service tech explaining what the problem is, what part (if any) failed, how or why it went out, and what function that part has for your air conditioner.

The technician will then go into your courses of action, which will include changing out the part and resolving the trouble, but may also include upgrading parts of the air conditioner, the AC itself, or your entire heating and AC system. In certain cases, it may make more sense to purchase an entire new HVAC system, especially if the A/C system is past its prime, or likely to break down again and end up with you spending more on A/C system repairs in the end. The repairman will go over how much time, effort, and cost it will take to fix the trouble.

The repairman might at this point explain what could have been done to avoid the trouble or part failure and how to keep a future issue. This usually includes seasonal maintenance, which not only helps prevent an AC breakdown, but in most experiences also keeps your air conditioner’s warranty valid. Most expert AC repair companies will offer an annual maintenance plan so you don’t have to worry about making future heating and cooling tune-up appointments for your home.

Finally, they will go over the process for repairing the failed part or fixing the problem. If you decide that AC repair is better for you than purchasing an upgraded air conditioning system, the service tech will order any parts required and schedule your follow-up appointment to repair your AC. Or, if the necessary part is already available on their van, they will begin the AC repair work with your go-ahead.

Keep in mind that throughout Savannah you’re in good hands with Coastal Service Experts. Our technicians are ACE-certified and have been through extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever have any questions about your A/C system or what to expect with your AC repair, give us a call around the clock at 912-208-2399 and we’ll be happy to discuss the process.

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