What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your AC system needs repair at your Savannah home and you don’t know what that entails. It’s daunting enough to let an AC repairman into your home, but then to not know what exactly they’re going to do can add another level of anxiety. No worries! Coastal Service Experts is here to fill you in on the standard AC repair process so you’ll be informed when an expert AC service technician needs to pay you a visit.

It Starts Simple

When the service tech arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound silly, but they need to inspect it to confirm that it’s not merely a thermostat settings error. The service tech will confirm the thermostat is set to cool and then reduce the temperature to see if that will start up the air conditioner. A flawed or wrongly connected wire could be the culprit that’s preventing you from having a comfortable home.

If this doesn’t fix the problem, the technician may request to see your circuit breaker box. They will probably set the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty

The repairman will then probably ask to see the air conditioning equipment. Like a doctor, the repairman will start their trial and error discovery process. There are many things that could be the reason for an A/C system that isn’t operating properly, and it’s up the technician to inspect all the possible causes starting from the most ordinary issues to the least. The diagnostic process could take anywhere from five minutes to sixty, and sometimes longer.

During the A/C system diagnosis, they will likely check the air filter to make sure it’s not clogged or requires replacing. They will examine the AC refrigerant levels, confirm the air condenser fan is circulating properly, confirm that the size of your air conditioning system is correct for the size of your house, and inspect the electronics, safety controls, and wiring.

Have answers, will fix

Once the AC service tech has identified the problem, they should explain all your choices to you. The conversation will usually start with the service tech explaining what the issue is, what part (if any) died, how or why it went out, and what function that part has for your air conditioner.

The technician will then go into your options, which will involve replacing the part and resolving the trouble, but may also involve upgrading parts of the air conditioner, the air conditioner itself, or your entire HVAC system. In certain cases, it may make more sense to purchase an entire new HVAC system, especially if the A/C system is past its prime, or prone to breaking down again and end up with you spending more on A/C system repairs in the end. The repairman will go over how much time, effort, and cost it will take to fix the trouble.

The technician might at this point explain what could have been done to avoid the trouble or part failure and how to keep a future issue. This typically includes seasonal maintenance, which not only helps prevent an AC breakdown, but in most experiences also keeps your air conditioning warranty valid. Most expert air conditioning repair businesses will offer an annual maintenance plan so you don’t have to think about making future heating and cooling tune-up appointments for your systems.

Finally, they will go over the process for repairing the failed part or fixing the problem. If you decide that A/C system repair is better for you than purchasing an upgraded air conditioning system, the service tech will order any parts required and set up your next appointment to repair your AC. Or, if the necessary part is already available on their truck, they will begin the air conditioner repair work with your approval.

Always know that throughout Savannah you’re in good hands with Coastal Service Experts. Our technicians are NATE-certified and have undergone extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever think of any questions about your AC or what to expect with your AC repair, give us a call around the clock at 912-208-2399 and we’ll be happy to discuss the process.

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