renee B. savannah, georgia April 05, 2021 "Mr. Turnbull was honest about his sales experience with mini splits and took photos of the area to make sure that was giving me a fair quote."
dick H. savannah, georgia April 04, 2021 "He was On scheduled time. And went over results of check-up before leaving."
irene F. savannah, georgia March 29, 2021 "Techs came when expected, did the work, and were finished before I needed to leave the house. One minor issue: one person came back into the house with the inspection sheet, but both left before changing "cool" back to "heat," locking the outside door, or letting me know they were leaving. Not a bid deal, but as an elderly person, I was surprised to be left without notice in an unlocked house."
reono B. savannah, georgia March 24, 2021 "Poor diagnostic ability on the first three calls to the residence. The system was incorrectly installed two years ago. Took a home inspector to notice that the fan didn't spin when heat was on. Very fundamental and was never fixed after multiple visits and over 1000$ paid. Finally was properly diagnosed as incorrectly installed without a pressure switch. Shouldn't this have been found early on?!?"
maurice J. savannah, georgia March 23, 2021 "Very pleasant and knowledgeable techn ician. Unfortunately could not resolve my problem, but did his part. Very good at explaining. I was very impressed"
judy O. savannah, georgia March 22, 2021 "Lavon is professional and efficient. Very pleasant to work with."
kenneth R. savannah, georgia March 17, 2021 "We need someone to look at our door where the inside unit is. The door is hard to close and I am afraid that the door is putting too much pressure on copper tubing. I think it is urgent that someone looks into this problem."
john H. port wentworth, georgia March 14, 2021 "Technician was still in training on Lennox products and was somewhat unsure of her maintenance. She did do a great job for what she knew. She did fing a filthy filter and element. It was not changed six months ago by that technician. She had to go bact to the company to get filter elements and then she cleaned the housing and put in the filter element and put the filter back in the unit.This needs to done every six months to keep the unit operating at full efficiency"
john S. savannah, georgia March 06, 2021 "They tried but after 4 days and 4 trips out, my ststem is still not fixed. The issue is not one that Lavon was familiar with. Tony thinks he knows what the problem is and has ordered a part."
vera H. boca raton, florida March 01, 2021 "We are very grateful to CHIP's kind, accommodating and excellent service today. What a joy to have A/C again! And we are also most grateful to ALEX, another excellent technician who diagnosed the problem before today's installation. Thank you to both of you!!!"
judy P. guyton, georgia February 24, 2021 "Technician explained everything that she was going to do and did the installation in a very timely fashion. Checked everything after she did the repair."
blanche E. bloomingdale, georgia February 18, 2021 "The representative who serviced our unit was very professional, and very thorough."
dan R. savannah, georgia January 28, 2021 "The service representative was very professional and was able to answer all my questions. Not only did Krysteen answer questions, she was able to offer and explain other details related to HVAC care I wasn't aware of. Krysteen was teaching a new or upcoming technician. I could hear discussing several safety measures related to working safely with the HVAC.I was very impressed in her teaching and communication skills. A+"
jack R. midway, georgia January 27, 2021 "The technician very pleasant and answered all questions. Lavon was very helpful."
denise S. savannah, georgia January 24, 2021 "The technician was knowledgeable a out my particular unit."
somali B. richmond hill, georgia January 19, 2021 "The sales representative explained different programs and was patiently listening to the questions and was not rushing."
michael D. tybee island, georgia January 17, 2021 "Quick response for appointment, prompt arrival, quick repair, and courteous to customer."
jonathan M. savannah, georgia January 15, 2021 "They brought a 30 foot ladder which was needed to have access to the AC unit, probably a bit above and beyond the normal visit. They recommended some new parts which were expensive, but I am sure they were needed. I felt they were competent and dedicated."
andre Q. richmond hill, georgia January 12, 2021 "Fast response, courtesy calls to check on my situation. Very empathic to my family not having heat in the winter."
bruxanne H. pooler, georgia January 12, 2021 "No pressure sales, quick and professional installation, everyone was courteous, friendly and respectful of our time and our home."
kaitlyn B. richmond hill, georgia January 11, 2021 "Krysteena was polite and efficient. I feel like she got the job done quickly and was thorough and knowledgeable."
tommy L. savannah, georgia January 05, 2021 "Tech was very courteous and efficient. Explained what was found and recommendations.p"
william L. savannah, georgia January 05, 2021 "Very professional, told her not happy with heat pump would not buy again!"
kendra L. savannah, georgia December 31, 2020 "On time. Courtesy and professional. Got the job done in short order."
carol M. savannah, georgia December 28, 2020 "The guys explained to us what they were doing and they were very nice."
wayne B. rincon, georgia December 26, 2020 "Travis explained what he was doing and what he saw during the appointment."
jane A. savannah, georgia December 23, 2020 "The workers were prompt in responding to my call! Im sorry that I dont remember the names of the people who came to the house on the call and to install the new unit! The sales rep was very patient with me as he explained things and answered my questions! Michael is the person that I talked to when I called he is always very polite and seems to be on top of scheduling he had me set up for someone to come in less than 2 hours?? Through the years when Ive talked to him he is always just a really nice guy!!???? in all of the years that I have been one of your customers I have never had a bad experience ! Please continue to keep up the great work!"
ann F. savannah, georgia December 04, 2020 "He checked out my new system and adjusted my dehumidifier."
carolyn I. thunderbolt, georgia November 17, 2020 "Each of the men who were here were pleasant, ,courteous and efficient."
linda R. savannah, georgia October 15, 2020 "Garrrard was professional and clear with explaining the findings of my air unit."
irene F. savannah, georgia October 10, 2020 "Tech arrived on time, knew what he was doing, and went over everything clearly. Can't ask for more than that!"
elva K. savannah, georgia October 02, 2020 "The technician was polite and courteous. He explained as he went along about what he was doing in each phase of the inspection."
vance R. savannah, georgia October 02, 2020 "Our technician did a great job. He explained all that he was doing and he had such a positive attitude when talking with us."
martin E. savannah, georgia October 01, 2020 "The staff from the receptionist to the person schedule the appt are very prompt and very professional and friendly. The technician is very knowledgeable and very fast worker. He solved the problem in minutes which tell me how good he is. I am very happy with Coastal and the staff. Mr Paul Tong stop by to check that everything was going ok. I really appreciate that."
judy O. savannah, georgia October 01, 2020 "Lavon was professional, quiet and came in and did his job! It poured rain, he had his umbrella. He was ready to get the job done and coordinated issues with Robert re: need of new compressor. He is a great assest to your company."
corri B. midway, georgia September 30, 2020 "should have showed me the damaged part and replacement part. No way of knowing it was actually done or needed."
ted K. savannah, georgia September 24, 2020 "Technician seemed thorough in his inspection and presented results to us with clarity."
mike W. savannah, georgia September 21, 2020 "It took nearly two weeks to fix the issue. The technician was good, but there was very little communication regarding what was wrong and when repair parts would be received."
elaine H. savannah, georgia September 20, 2020 "The technician did an exceptional job. He explained everything and had information sent to me concerning an issue he found."
bradley K. pinehurst, north carolina September 16, 2020 "The initial response was fine. It appears that the origin of the problem resulted from a skipped industry standard step in the six month maintenance call. I contacted the Savannah office. I received a denial of responsibility from the GM who refuses to discuss the $3000 bill I am looking at due to a clogged condensation drain not blown out during the call. I have two rent houses covered by Coastal. I followed up a maintenance appointment a few days after Coastal came by at 3 Southernwood Place. They said they replaced all of the air filters. Two of the three were replaced. I brought this to the attention of Coastal. They didn't seem to think that was too important. I replaced the filter. I was asured this would be shared with management. no response. This should have been my first red flag."
sam C. savannah, georgia September 16, 2020 "The serviceman came in and immediately found what the problem was I had it repaired and a short while. He was very respectful and had a great attitude thank you so much"
gerald D. savannah, georgia September 14, 2020 "Prompt courteous service provided in a timely manner"
glyn F. springfield, georgia September 13, 2020 "The tech who serviced my A/C system, I personally asked for by name. The A/C unit I presently have was purchased from Coastal in 2009. After roughly one year in operation the system began to groan and moan loudly on start up and shut down. Over the years no one could figure out the problem. The motor was replaced in 2009 or 2010, but no change. In April 2020 the motor went out and had to be replaced. I don't know what the tech (Krysteena) did , but the system today sounds like it did on the day of installation. I asked for her by name when I scheduled the semi annual service so I could thank her personally."
roger S. savannah, georgia September 12, 2020 "Although the technician provided 2 pounds of Freon which did cool the house, I never received a receipt for the service"
joan M. savannah, georgia September 10, 2020 "The technician told me the cost was $1100+ but she ran $1636 on my card and has not emailed me an invoice after 6 days. The unit is not quite 2 yrs old for this cost."
marion W. savannah, georgia September 07, 2020 "The Service tech concluded that it was not an air-conditioning problem. He advised me to call a plumber. I had a slab leek. Blitch Plumbing fixed it. I have used Blitch before."
kaye K. savannah, georgia September 04, 2020 "She is very efficient and explains what she did. Y'all call me to remind me you are coming and again to say you are on the way!"
marcella W. savannah, georgia September 04, 2020 "I would have scored higher if there was no problem found. This problem never came up in prior servicing. Seems like it would have been noticed before. This system is only 2 years old."
carol G. savannah, georgia September 04, 2020 "The company called to confirm, and called when the technician was in route. He was courteous, knowledgeable and efficient and did a nice job."
richard&victoria T. kingston, ontario September 01, 2020 "Technician was very thorough regarding review of service and extremely polite and professional. Even offered to take away our used furnace filters. An excellent business ethic!!! Very customer oriented!!!"
irvin M. savannah, georgia August 29, 2020 "They can on time and we're very professional.But your com. Still has to call me and let me know when they will come with the large filter."
keith L. savannah, georgia August 20, 2020 "THE SERVICE PERSON EXPLAINED EVERYTHING COMPLETELY SO I CAN UNDERSTAND IT AND EVRY TIME ONE OF YOUR SERVICE PEOPLE COME,THEY ARE ALL VERY POLITE & HAVE ANSWERS TO ANY QUESTIONS I HAVE"
sheila S. pooler, georgia August 16, 2020 "I let them know my issues and they went in and looked around in my attic and found where several of the duck works had fallen down. I had other people service and I mentioned my high electric bill no one else took the time to notice what had happened."
steven D. pooler, georgia August 12, 2020 "I rated a 5 but I would give the technician a 10 as his service was awesome. Issue I have is they had my address as 125 redfield when I actually live on 115 redfield which is also no big deal because everyone makes mistakes. Problem is I am selling my home and the buyer requested a corrected receipt showing 115. Here I am 72 hrs and about 6 phone calls later and this business still has not emailed me a corrected receipt"
dean L. richmond hill-2013, georgia August 07, 2020 "Did not have the part we needed and had to order it."
myron K. savannah, georgia August 07, 2020 "efficient and professional service by the technician. Arrived on time. Kept his social distance from me."
pat J. savannah, georgia August 04, 2020 "There were two gentleman they were both very nice. I felt very comfortable that everything was checked out since I have had other service people that never spent half the time that they did."
raymond C. richmond hill, georgia August 04, 2020 "The team accomplished the mission, gained some experience, and we're pleasant and professional while doing it. Well done team!"
judy P. guyton, georgia August 02, 2020 "Very professional; always friendly. followed CDC guidelines."
ann F. savannah, georgia July 29, 2020 "Ii appeciated how quickly my call for service was answered. A portable air conditioning unit was left so that I could stay in my house while waiting for a new Lennox heating/air system. We have done business with Coastal Air at home and at the office for over forty years. However, we have no experience with your plumbing service."
jane D. savannah, georgia July 25, 2020 "job well done,even in very hot weather,polite,friendly keep up the great job"
barry L. savannah, georgia July 25, 2020 "Travis is a very knowledgeable technician and respectful of my concerns."
harry G. savannah, georgia July 23, 2020 "Travis and crew were cordial, efficient and wore their masks. They put panels back on that were left off on last visit. Billing department is still a nightmare and will not stop sending erroneous bills."
shelly S. savannah, georgia July 17, 2020 "Very quick response on a Friday evening! Fixed problem perfectly and did not rush. EXCELLENT SERVICE!!"
marina G. savannah, georgia July 16, 2020 "William was very knowledgeable and professional technician, who diagnosed the problem correctly and, when the part arrived, fixed the AC ."
stephen H. springfield, georgia July 14, 2020 "Never fixed the issue that was caused by the installation."
cletus B. savannah, georgia July 14, 2020 "Vinnie always goes far beyond excellent service! He works on our split units until he finds the problem and he has such a vast knowledge of them that he can get us back up and cooling! I really dont want anyone else working on our system"
steve C. savannah, georgia July 13, 2020 "Tech was very knowledgeable in the equipment I requested service on. Apparently this mfg is not common in the area."
judy O. savannah, georgia July 10, 2020 "Kane was prompt, helpful and hopefully will finish my job when the parts come in....he made it all pretty simple"
perry B. savannah, georgia July 04, 2020 "Failed to find water leak which damaged my ceiling. My contractor found it. No show for appointment yesterday and no call."
carol W. savannah, georgia July 02, 2020 "Lee was very polite and willing to work hard to resolve the problem with our thermostat not working correctly. finding the problem and fixing it required several trips into our very hot cramped attic crawl space, 3 or four trips along with phone calls. he did not give up until he was successful. An excellent rpresentative of the company."
larry B. savannah, georgia July 02, 2020 "Thomas was very professional and genuinely cared about his service."
terry B. savanah, georgia July 01, 2020 "Techs came by on Wed , checked attic and found temp, difference and advised they thought Freon was load, removed electrical cover, maybe checked things, then advised the stem they connect gauges to was a small size like a car tire and there gauges would not fit, so now we went to unit being old but they cleaned the unit and it should work better. Cooling got worse,called back to have them check outside unit and they advised they could not get cap off of stem to check Freon and again the stem had small fitting on it, advised needed to replace outside unit. Gave 3 quotes of 11000.00 to 15000.00 to replace. Called person who installed it the next day, they sent over a tech who in less than 45 seconds have the stem cap off and gauges on. unit was low on Freon and charged systems. While waiting for him to get here called 2 other A/C services and both quoted same type system, outside unit and coil each was under 6000.00 installed. They also advised to offer training for your techs on how to remove stem caps ."
joseph R. savannah, georgia June 30, 2020 "Will was very knowledgeable and paid close attention to my questions."
debra T. guyton, georgia June 30, 2020 "I've always been satisfied with the service y'all provide. The technition came and did his job and fixed our problem."
jennifer K. savannah, georgia June 24, 2020 "Got a call to alert of tech ETA. Tech, Travis, was on time and extremely helpful. Noted a possible issue and quickly got it resolved. Changed my filters as well ??"
priscilla H. hinesville, georgia June 22, 2020 "The rep was unable to fix my system...i asked for her to come back because she tripped the breaker and wanted her to retry. The general manager was extremely rude and when she came back, she was very rude as well. I would like to discuss this with someone other than the GM."
henry M. bloomingdale, georgia June 21, 2020 "I am still waiting for someone to call me back and schedule for a tech to come back out and fix uv light cord"
mary P. savannah, georgia June 20, 2020 "Great service from William. Knowledgeable and explained things clearly. You better hold on to him!!"
russell B. savannah, georgia June 18, 2020 "Have not completed airflow test, checking for leaks and repairs to duct work"
robin T. savannah, georgia June 17, 2020 "Paul was very friendly and thorough with his explanations for areas we needed to watch for (switch Apco air filter system to Stratus Aire). Took the time needed to give us a thorough maintenance."
carol S. savannah, georgia June 16, 2020 "Representative was on time and prepared with face mask and shoe covers. Completed the job and was very courteous."
cletus B. savannah, georgia June 15, 2020 "Vinnie is most responsive and knowledgeable about our split units. I really do not want anyone else working on them!"
yvonne M. port wentworth, georgia June 14, 2020 "Not only did Lee do his job but he explained everything he was gonna do and let me know if my equipment had any issues."
wonda W. springfield, georgia June 12, 2020 "William cleaned my a/c. Did a complete check of my a/c he was very informational about how the system works. by the end of the day, l was cool."
roger W. savannah, georgia June 12, 2020 "RaShawn answered several questions I had before he started work. He completed the work quickly even though it was interrupted for a while because of a rain shower. Because of previous problems, arrival time was about 25 minutes outside the scheduled 2-4 PM time."
perry S. savannah, georgia June 10, 2020 "Coastal Experts waived a charge for a pressure test on our Lennox system to determine a refrigerant leak. The cost was waived when they determined that the leak was caused by previous warranty replacement of the Filter Dryer in January 2018. This work required removal of a Pressure Switch and the leak was found at this switch. They determined that since the switch leak was involved they would accept responsibility for their work and waived any charges."
perry S. savannah, georgia June 07, 2020 "Lee came to preform yearly check of HVAC system. I asked him to check why system was not keeping the house cool. He determined there could be a refrigerant leak and said a pressure test would be needed. After talking with Manager Matt I agreed that test be performed. Rashan ( apologize not sure of his name spelling) came later and added refrigerant to the system for a temporary fix and this has worked very well, the system is keeping the house cooled at the prescribed setting. I was very pleased with both techs and their professional work ethic."
geraldine C. bloomingdale-2002, georgia June 05, 2020 "he seemed to do a complete checking out system, and he was courteous."
larry R. savannah, georgia June 05, 2020 "Travis did a thorough check of our systems and advised everything checked out, meaning we are ready for the hot summer months ahead."
mary W. hinesville, georgia June 04, 2020 "Tech was pleasant and wore his PPE. Great manners this young man."
ulysses B. savannah, georgia May 31, 2020 "Technician was very courteous and professional. Great customer service."
jenny K. savannah, georgia May 29, 2020 "Prompt service and very respectful. Wore a mask. Had to come back as system went down again a few minutes after he left Came back quickly and got it fixed."
kristal F. pooler, georgia May 27, 2020 "Krysteena did a great job of explaining the issue and next steps needed to resolve it. She also moved quickly to request the part and complete repairs."
jonathan E. tybee island, georgia May 25, 2020 "Vinny, was very knowledgeable and he was able too trouble shoot the faulty wire causing the communication problem. He has a great personality and represents your company in the best way."
don F. port wentworth, georgia May 22, 2020 "Kane was amazing. He took his time and was very polite and personable while he worked to help us with our ac issue."
jeff T. savannah, georgia May 20, 2020 "Thomas arrived a bit early, which is always a plus. He was efficient, professional, and courteous."
ed L. savannah, georgia May 16, 2020 "Lee was very thorough and went they the entire system to make sure it was running in top shape."
robbin W. savannah, georgia May 12, 2020 "Travis went above and beyond to explain what he was doing and what we could do to improve the efficiancy."
julie R. savannah, georgia May 06, 2020 "Didnt look at air filter. Came with companion and felt it was a sales call and not matinance call."
donald S. pooler, georgia April 29, 2020 "Both gentleman were very friendly and explained everything so I could understand it."
joseph S. savannah, georgia April 23, 2020 "The technicians were very knowledgeable and courteous. Every question was answered."
john S. savannah, georgia April 12, 2020 "You sold me a system that has many more problems than it should have but your technicians are mostly competent and resolve the problems to my satisfaction if not to my financial well being."
barry B. savannah, georgia April 10, 2020 "Always excellent service. Adding the option of outside service maintenance during this time was an excellent idea."
phillip S. savannah, georgia April 04, 2020 "The air conditioning has been making a whistling sound since the tune up"
larry M. garden clty, georgia April 02, 2020 "Willingness to go beyond the standard service, and helping customers with honesty and integrity."
genevieve C. savannah, georgia April 02, 2020 "My air conditioner worked fine until the tech came in for service. I have also been overcharged for monthly maintenance program, without resolution for the past 3 months."
sharon T. savannah, georgia April 01, 2020 "The service person (Thomas) was very professional. Arriving at the time he said, communicated what he was there to do, was careful when moving around in our home and provided key information on our system and how we can improve the quality of the system."
martin E. savannah, georgia March 30, 2020 "They were very professional, knowledgeable and very friendly"
dean L. richmond hill-2013, georgia March 25, 2020 "Tech was professional, knowledgeable and courteous"
angel C. bloomingdale, georgia March 18, 2020 "excellent Tech very informative and very knowledgeable with my unit. Went the extra mile to explain what was going on and what's needed to be done"
judy P. guyton, georgia March 11, 2020 "Very friendly. Very professional. Shows concern when I have an issue."
philip S. savannah, georgia March 07, 2020 "Because Travis was patient, he knew what he was doing, he listened to any issues we wanted to address, he had good customer service skills."
michael george H. savannah, georgia March 06, 2020 "The technician was thorough, efficient and explanatory. He consulted with us on the status of our unit and its strength and weaknesses. Also, I congratulate Coastal for hiring veterans."
ann F. savannah, georgia March 05, 2020 "Coastal Service experts has provided excellent service for us for some fifty years. Travis brought two other people with him for this March visit, and I appreciated the check list and the good report."
keith L. savannah, georgia February 29, 2020 "the people you employ are all friendly,& helpful & when you set up your appts. they always try to set up around a time that is convienient for me & I appreciate that"
george R. hinesville, georgia February 28, 2020 "It appears the service tech did what he needed to do in a polite and professional manner."
bernard W. savannah, georgia February 20, 2020 "Very thorough performing the inspections to both my units! Answered my questions. I wasnt pleased with some previous techs but Travis and Kane had great attitudes. Ill ask for them in the future."
patrick B. savannah, georgia February 05, 2020 "I made an appointment for Monday February 4, 2020 and received an confirmation email for that date. However, the technicians did not show up until the next day. The technicians were professional and told me everything they were doing."
tommy L. savannah, georgia February 05, 2020 "RaShawn 8was very polite and professional as well as informative."
eric L. savannah, georgia January 28, 2020 "Written by the wife of eric Losik. Sales rep was very knowledgeable however, I felt extremely talked down to during the whole appointment. He seemed visibly disappointed that my husband wasnt home. He tried to explain things to me multiple different ways as if I didnt understand what he was saying, didnt listen and continued to try and up sell a higher level unit when I told him exactly what we wanted a quote for. I told him we were not interested in the advantage program which was also pushed another time after this. Coastal was $3,000 over another quote we received and I was told there was wriggle room in the quote, we just wanted a final number and instead felt like we received the run around on pricing."
reginald B. pooler, georgia January 27, 2020 "The technician really went above and beyond servicing my system. You could tell he wanted to make sure everything was as it should be. Easily the best experience I've had with this company."
robin E. hinesville, georgia January 27, 2020 "Thomas and Rob were knowledgeable, polite, and friendly."
curt G. savannah, georgia January 14, 2020 "Arrived at the appointed time and did a thourough system check. Answered any questions that I had."
carol W. savannah, georgia January 11, 2020 "Kane and Robert arrived promptly and were very polite and helpful. I had a new piece I had cut to close the attic access. It needed adjusting an Robert to care of it for me. Both he and Kane went beyond what was expected without complaint."
ed F. guyton, georgia January 10, 2020 "Good job, but your website says it replaces the filter with premium service they have never replaced mine"
george B. savannah, georgia December 28, 2019 "very thorough in his work and explained it in understandable term."
joseph A. savannah, georgia December 11, 2019 "Kevin was very thorough checking everything inside and outside....very meticulous in making sure everything was working properly."
rosalind Q. savannah, georgia December 11, 2019 "Zachary was very relaxed and professional He explains everything well"
kim R. savannah, georgia December 07, 2019 "The tech easily explained to me what the best solution was."
roger W. savannah, georgia December 06, 2019 "The technician arrived on time. He explained what he was doing and seemed to be well trained. He put on booties to go into the house. He was a former helicopter crew chief and I was a former Army Aviator. HOWEVER-The survey form heading info did not get updated from the previous owner."
teresa K. savannah, georgia November 30, 2019 "They came, they inspected, they did everything I expected."
lewis W. savannah, georgia November 22, 2019 "Outstanding service. Exceeded expectations, thorough installation with wiring completing the troubleshooting and problem. Mr. Kane provided explanations of solutions and repairs. Would highly recommend Mr. Kane for any of my Heat and A/C needs."
gerald bargen B. savannah, georgia November 20, 2019 "Len did an excellent job and was very professtional."
mary-nell D. savannah, georgia November 20, 2019 "The tech was very nice, friendly and knowledgeable. DId a great job and gave us a good update at the end of the service. He's a hard worker and had to go home to study for classes the next day. Hope he does well."
mel S. savannah, georgia November 19, 2019 "Thomas checked everything and cleaned specific areas. Told me what was going on while performing checks."
ernest K. savannah, georgia November 18, 2019 "Came on time. Very professional. Very friendly. Described their job and put in the filter we get very year."
mr smith S. savannah, georgia November 12, 2019 "Tech was knowledgeable and friendly. Suggested helpful tips in maintaining a system for good performance."
cynthia R. savannah, georgia November 06, 2019 "Met my needs in a timely manner. BUT I have been a long standing customer and feel that the cost for an emergency stop by look see was was too high"
judy A. savannah, georgia November 05, 2019 "I was very satisfied. The technician arrived earlier than my scheduled time which was perfect! He was knowledgeable and explained each step he was performing in clear and terms I understood. My problem was resolved and mixed in a short amount of time."
judy P. guyton, georgia November 05, 2019 "Leonard did not seem to be very happy to be doing a maintenance so late in the afternoon."
sharon B. savannah, georgia November 04, 2019 "William conducted himself in a very professional manner the entire time of his visit. He was happy to answer all the questions I asked about my unit and the maintenance."
joseph R. savannah, georgia November 02, 2019 "Kane was very thorough and professional in explaining the problem and effecting the solution."
malcolm S. rincon, georgia October 31, 2019 "They said i would get a rebate still have not received it."
sally R. savannah, georgia October 30, 2019 "The gentleman that performed the installation of the new equipment was very knowledgeable he did a great job."
stephen H. savannah, georgia October 30, 2019 "very prompt response on site within 2 hrs. technician courteous and cooperative. answered all questions"
henry M. bloomingdale, georgia October 28, 2019 "Still waiting on Zack to get back with us on an issue with the UV connector."
doug P. savannah, georgia October 26, 2019 "Leonard was courteous and efficient and always pleasant."
angela S. savannah, georgia October 26, 2019 "The tech was early. He was very Courteous and professional."
sonja M. savannah , georgia October 24, 2019 "Your technician Krysteena was very professional. She arrived 15 minutes before her scheduled time and did an awesome job. She was very friendly. Please have her come to service our unit every time (really liked her personality and professionalism)."
wade S. bloomingdale, georgia October 21, 2019 "The technician was new and took over 3 1/2 hours to complete the service. He changed two capacitors and the filter without checking to see if we wanted it and how much it would be. While it didn't effect us, it could be an issue for others. He checked the unit and declared it working. Overnight the unit froze up due to an error in his work. Luckily, it was a cooler, rainy morning. Repair was scheduled between 8-10 am, didn't arrive until after 12 due to a vehicle malfunction. Second service person and supervisor were excellent and quickly fixed the situation."
linda E. savannah, georgia October 19, 2019 "Kevin was very professional and knowledgeable about the system."
mary H. savannah, georgia October 18, 2019 "I did not just get one technician arriving on time, I got the whole crew! Kane was exceptional. He explained everything while he did his diagnostics. Robert, the advisor, was personable and informative. Even Rashawn, who was training, showed great amount of interest. Even though I know NOTHING about this technical stuff I felt respected in my home. I was definitely pleased with the outcome. A small problem was identified quickly and problem solved! Thank you guys so much!"
david S. savannah, georgia October 17, 2019 "Tech Thomas was very good. We were happy to have him taken care of the unit."
mr benton B. savannah, georgia October 15, 2019 "Service man was very good. He did a very good job. Thank you very much."
frieda S. savannah, georgia October 14, 2019 "William was kind,courteous, and polite. I might also add my thanks to your company for hiring a veteran."
stephen T. savannah, georgia October 11, 2019 "Technician arrived on time - very important. Technician was very thorough in his explanation of what he was going to do and after his inspection/servicing gave a clear explanation of what he did, what he found, and his recommendations."
sally R. savannah, georgia October 10, 2019 "Very professional and explained in detail the problems and solutions."
rosalind E. savannah, georgia October 09, 2019 "I was so impressed with William and Zack as they are certainly two young men that need to be kept at your Company forever. They were so pleasant and explained everything to me so well."
carol S. savannah, georgia October 05, 2019 "Delano did a very good job of checking both heating and air systems and replaced one of the filters."
thomas K. savannah, georgia September 29, 2019 "He was on time and very polite. He even cleaned my air return grate for me. He explained everything to me concerning my system. He had been to my home at least two times before and I am completely satisfied with his service."
lori and david P. savannah , georgia September 27, 2019 "We had a maintenance service scheduled and at the service the outside unit wouldnt come on. The maintenance tech tried and tried but after multiple phone calls and 3 hrs still nothing. A service call was made and Kane was the service tech. He was very knowledgeable, kind and answered all our questions and most of all was able to get us back up and running! Thank you Kane you saved a miserable night for us."
john sr. S. savannah, georgia September 26, 2019 "The Youngman presented himself very well professionally trained, afterwards very detailed explained the service that was perform."
owwen E. jackson, mississippi September 26, 2019 "Courteous, professional, very good communication skills"
robert P. savannah, georgia September 25, 2019 "The young man was extremely pleasant and diligent in checking all 3 systems & explaining in detail to me & my wife why a particular repair/replacement was necessary re a faulty drainage pan float valve/shutoff switch needed replacement ."
mary W. hinesville, georgia September 25, 2019 "I should have given all my options on paying for the work, instead of assuming that I was interested in just the one plan offered. The instilations however was quick and flawless."
ralph W. savannah, georgia September 25, 2019 "The service tech did more on the system then anytime before."
harvey F. savannah, georgia September 24, 2019 "Excellent tech. Very knowledgeable and answered all my questions."
mr kennedy K. savannah, georgia September 19, 2019 "Miss Techie was courteous, efficient , and quick. Her explanation of the problem was concise and clear ,"
eddie D. bloomingdale, georgia September 19, 2019 "the tech all he told me was one of my systems needed a bulb replacement. no write up. i do not know if he check the outside units. said i need to schedule a appointment to have it replaced."
cletus B. savannah, georgia September 16, 2019 "Vinnie is absolutely wonderful and has been so responsive when we need him!!"
pat B. savannah, georgia September 13, 2019 "The consultant was thoroughly clear about the repairs that will be needed to my system."
myron K. savannah, georgia September 13, 2019 "Kyrsteena seemed knowledgeable and performed the service in a professional manner. She informed me of things she had observed with the system."
ashley B. savannah, georgia September 09, 2019 "I feel utterly cheated out of $99. Coastal Heating and Air were so disreputable that I will go out of my way to dissuade anyone from calling on your company."
barbara B. savannah, georgia August 29, 2019 "There were three gentlemen came to the house. Everyone of them were polite and courteous. They fixed the problem in a very timely manner and explained what they did."